After several frustrated attempts of solving the problem, a teammate of mine found out a solution, and here it is:
- In Communicator, go to Tools > Options...
- In Office Communicator - Options window, uncheck Save my instant message conversations in the Outlook Conversation History folder;
- Restart Communicator;
- Remove all the additional mailboxes as explained here;
- Restart Outlook;
- Check again "Save my instant message conversations in the Outlook Conversation History folder" in Communicator > Tools > Options;
- Chat with someone and double check whether the conversations are being stored in the correct folder;
- Add the secondary mailboxes back, as explained here;
- Check again whether the conversations are yet being saved at the correct location.
@Felipe Gonçalves: thanks for the Post. It helped us in the right time. thanks once again.
ReplyDeletemany thanks, saved my sanity
ReplyDelete