Showing posts with label Lync. Show all posts
Showing posts with label Lync. Show all posts

Tuesday, April 3, 2012

Delegate cannot create online meeting on behalf

Lync is designed to be used as a complete platform for communications, including instant messaging and voice over IP, so this feature will have some problems when being used for people enabled only for PC-to-PC communication as the delegate settings are on a page shown only for users enabled for enterprise voice.
  1. First you must enable the user for Enterprise Voice on Lync Server Control Panel: 
  2. Start > Programs > Microsoft Lync Server 2010 > Lync Server Control Panel 
  3. On Users tab, search for the username, double-click the user's record in the results pane 
  4. On Telephony, select "Enterprise Voice"
  5. Click Commit 
Then, after waiting about 1 hour for full propagation the user's Lync client will have the Call Forwarding Settings page and on user's computer, you'll need to follow below steps:

  1. Expand the menu, Tools > Call forwarding settings * 
  2. Click Edit my delegate members 
  3. Click Add… 
  4. Find the user you want to grant delegate rights 
  5. IF you want your delegates to receive calls on your behalf, check the box under Receive calls and select your preference on “Ring your delegates after this many seconds”. Otherwise, uncheck the box under Receive calls. 
  6. Click Ok; Click Ok. 

* If the user doesn’t have the option Call Forwarding Settings, restart the computer and try again.
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Thursday, March 29, 2012

How to show recent contacts in Lync

As a former Communicator user, I've always complained about this "new contacts list" in Lync, where are shown only the "Frequent Contacts" instead of the "Recent Contacts" I used to have in Communicator...

Today as per requested by an user, I've made some research and found an article in Technet that showed me the way to have my recent contacts back.

You just need to right-click any contact in your list and then click on Pin to frequent contacts and it will be shown at the top of the list permanently. The pinned and unpinned ones will appear separated by a gray line. You may pin as many contacts as you want.

More info in: http://blogs.technet.com/b/lync/archive/2010/11/19/the-new-and-improved-contact-list.aspx

Hope this helps,
Felipe
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