Missing Folders in Outlook

This is a very common issue in my current work. Out of the blue, a folder in user's Outlook vanishes, simply gone. There are two possibilities here: Start Outlook with resetfolders switch parameter or find the hidden folder and bring it back.

For the first option, you may check this post with info about all Outlook switches or just follow example below.

 outlook.exe /resetfolders

But this doesn't always work, so here's a more hardcore way to fix it. You'll need to use MFCMAPI tool, which I've already presented in a previous post, in order to find the folder.

Once you have MFCMAPI downloaded, you can just execute it - no install needed - Skip the first window by clicking OK, and in the main window click Session, Logon and Display Store Table.

Choose a profile previously created or create a new one.

Double-click the Mailbox in the list.

In the new window that will show up, you'll be able to browse the entire content of the mailbox. Be very careful!!! There's no "undo" for any mess you do here.

In the left pane, browse to the Top of Information Store, and then you'll probably find the folder under it - if you don't find the folder here (and you previously checked the Deleted Items folder and Recover Deleted Items), it's probably gone indeed - nothing you can do. If you find the folder, select it, and find the property in the right pane named PR_ATTR_HIDDEN, double-click it.

You'll very likely find this attribute set as True (Boolean checkbox will be checked as depicted below). In order to bring the folder back, you just need to make sure this checkbox is unchecked.

 That done, have the user to restart Outlook and voilà :)

Ler o texto inteiro ►

Outlook Switches

Today I'll talk about a very useful tool provided by Outlook that has saved me in several different issues. I'm talking about the startup parameters for Outlook, or Outlook Switches.

You may not notice, but every time you start Outlook, you're invoking (probably always using the desktop / start menu / taskbar shortcuts) Outlook.exe command. This command can be executed in several different ways, by using the available switches. I'm listing all of them below, first the most important ones in my opinion and then the rest of them.

Most commonly used:

/resetfolders

Restores missing folders at the default delivery location. Very useful whenever users have any missing folders.

 outlook.exe /resetfolders

/resetfoldernames

Resets default folder names (such as Inbox or Sent Items) to default names in the current Office user interface language.
For example, if you first connect to your mailbox in Outlook by using a Russian user interface, the Russian default folder names cannot be renamed. To change the default folder names to another language, such as Japanese or English, you can use this switch to reset the default folder names after you change the user interface language or install a different language version of Outlook.

 outlook.exe /resetfoldernames

/cleanautocompletecache

Removes all names and e-mail addresses from the Auto-Complete list.

 outlook.exe /cleanautocompletecache

/cleanfreebusy

Clears and regenerates free/busy information. This switch can be used only when you are able to connect to the server that runs Exchange.

 outlook.exe /cleanfreebusy

/cleanrules

Starts Outlook and deletes client-based and server-based rules.

 outlook.exe /cleanrules

/cleanserverrules

Starts Outlook and deletes server-based rules.

 outlook.exe /cleanserverrules

/cleanclientrules

Starts Outlook and deletes client-based rules.

 outlook.exe /cleanclientrules

/cleanreminders

Clears and regenerates reminders. Used many times when users couldn't get rid of reminders.

 outlook.exe /cleanreminders

/profiles

Opens the Choose Profile dialog box regardless of the Options setting on the Tools menu. Useful for troubleshooting more than one profile.

 outlook.exe /profiles

/profile profilename

Loads the specified profile. If your profile name contains a space, enclose the profile name in quotation marks (" "). Useful for quickly switching between profiles when troubleshooting.

 outlook.exe /profile NewProfile

Other switches:

/c messageclass

Creates a new item of the specified message class (Outlook forms or any other valid MAPI form).

 outlook.exe /c ipm.note          --> new email

 outlook.exe /c ipm.appointment   --> new appointment

 outlook.exe /c ipm.activity      --> new journal entry

 outlook.exe /c ipm.contact       --> new contact

 outlook.exe /c ipm.stickynote    --> new note

 outlook.exe /c ipm.task          --> new task

/a

Creates an item with the specified file as an attachment.
If no item type is specified, IPM.Note (new email message) is assumed. Cannot be used with message classes that are not based on Outlook.

 outlook.exe /a "c:\my documents\labels.doc"

 outlook.exe /a "c:\my documents\labels.doc" /c ipm.appointment

/altvba otmfilename

Opens the VBA program specified in otmfilename, instead of %appdata%\microsoft\outlook\vbaproject.otm.

 NOTE

This command line switch is only available if the following Windows registry DWORD value is set to 1. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\EnableAltVba

 outlook.exe /altvba AlternativeVPAProject.otm

/checkclient

Prompts for the default manager of e-mail, news, and contacts.

 outlook.exe /checkclient

/cleancategories

Deletes any custom category names that you have created. Restores categories to the default names.

 outlook.exe /cleancategories

/cleanconvongoingactions

Deletes the Conversations Actions Table (CAT). CAT entries for a conversation thread usually expire 30 days after no activity. The command-line switch clears all conversation tagging, ignore, and moving rules immediately stopping any additional actions.

 outlook.exe /cleanconvongoingactions

/cleandmrecords

Deletes the logging records saved when a manager or a delegate declines a meeting.

 outlook.exe /cleandmrecords

/cleanfinders

Resets all Search Folders in the Microsoft Exchange mailbox for only the first profile opened.

 outlook.exe /cleanfinders

/cleanfromaddresses

Removes all manually added From entries from the profile.

 outlook.exe /cleanfromaddresses

/cleanmailtipcache

Removes all MailTips from the cache.

 outlook.exe /cleanmailtipcache

/cleanroamedprefs

All previous roamed preferences are deleted and copied again from the local settings on the computer where this switch is used. This includes the roaming settings for reminders, free/busy grid, working hours, calendar publishing, and RSS rules.

 outlook.exe /cleanroamedprefs

/cleansharing

Removes all RSS, Internet Calendar, and SharePoint subscriptions from Account Settings, but leaves all the previously downloaded content on your computer. This is useful if you cannot delete one of these subscriptions within Outlook 2010.

 outlook.exe /cleansharing

/cleansniff

Overrides the programmatic lockout that determines which of your computers (when you run Outlook at the same time) processes meeting items. The lockout process helps prevent duplicate reminder messages. This switch clears the lockout on the computer it is used. This enables Outlook to process meeting items.

 outlook.exe /cleansniff

/cleansubscriptions

Deletes the subscription messages and properties for subscription features.

 outlook.exe /cleansubscriptions

/cleanviews

Restores default views. All custom views that you created are lost.

 outlook.exe /cleanviews

/embedding

Used without command-line parameters for standard OLE co-create.

 outlook.exe /embedding

/f msgfilename

Opens the specified message file (.msg) or Microsoft Office saved search (.oss).

 outlook.exe /f MessageName

/finder

Opens the Advanced Find dialog box.

 outlook.exe /finder

/hol holfilename

Opens the specified .hol file.

 outlook.exe /hol HolFileName

/ical icsfilename

Opens the specified .ics file.

 outlook.exe /ical ICSFileName.ics

/importNK2

Imports the contents of an .nk2 file which contains the nickname list that is used by both the automatic name checking and Auto-Complete features.

 outlook.exe /importNK2 NK2FileName.nk2

/importprf profilename

Starts Outlook and opens/imports the defined MAPI profile (*.prf). If Outlook is already open, queues the profile to be imported on the next clean start.

 outlook.exe /importprf Profile.prf

/launchtraininghelp assetid

Opens a Help window with the Help topic specified in assetid displayed.

 outlook.exe /launchtraininghelp AssetID

/m emailname

Provides a way for the user to add an e-mail name to the item. Only works together with the /c command-line parameter.

 outlook.exe /c ipm.note /m EmailName

/nopreview

Starts Outlook with the Reading Pane off.

 outlook.exe /nopreview

/p msgfilename

Prints the specified message (.msg).

 outlook.exe /p MessageFile.msg

/promptimportprf

Same as /importprf except that a prompt appears and the user can cancel the import.

 outlook.exe /promptimportprf

/recycle

Starts Outlook by using an existing Outlook window, if one exists.

 outlook.exe /recycle

/remigratecategories

Starts Outlook and starts the following commands on the default mailbox:
Upgrades colored For Follow Up flags to Outlook 2010 color categories.
Upgrades calendar labels to Outlook 2010 color categories.
Adds all categories used on non-mail items into the Master Category List

NOTE

This is the same command as Upgrade to Color Categories in each Outlook mailbox properties dialog box.

 outlook.exe /remigratecategories

/resetformregions

Empties the form regions cache and reloads the form region definitions from the Windows registry.

 outlook.exe resetformregions

/resetnavpane

Clears and regenerates the Navigation Pane for the current profile.

 outlook.exe /resetnavpane

/resetquicksteps

Restores the default Quick Steps. All user-created Quick Steps are deleted.

 outlook.exe /resetquicksteps

/resetsearchcriteria

Resets all Instant Search criteria so that the default set of criteria is shown in each module.

 outlook.exe /resetsearchcriteria

/resetsharedfolders

Removes all shared folders from the Navigation Pane.

 outlook.exe /resetsharedfolders

/resettodobar

Clears and regenerates the To-Do Bar task list for the current profile. The To-Do Bar search folder is deleted and re-created.

 outlook.exe /resettodobar

/restore

Attempts to open the same profile and folders that were open prior to an abnormal Outlook shutdown.

 outlook.exe /restore

/rpcdiag

Opens Outlook and displays the remote procedure call (RPC) connection status dialog box.

 outlook.exe /rpcdiag

/safe

Starts Outlook without the Reading Pane or toolbar customizations. Both native and managed Component Object Model (COM) add-ins are turned off.

 outlook.exe /safe

/safe:1

Starts Outlook with the Reading Pane off.

 outlook.exe /safe:1

/safe:3

Both native and managed Component Object Model (COM) add-ins are turned off.

 outlook.exe /safe:3

/select foldername

Starts Outlook and opens the specified folder in a new window. For example, to open Outlook and display the default calendar, use: "c:\program files\microsoft office\office14\outlook.exe" /select outlook:calendar.

 outlook.exe /select outlook:calendar

/share 

Specifies a sharing URL to connect to Outlook. For example, use stssync://URL to connect a SharePoint list to Outlook.

 outlook.exe /share feed://URL/filename

 outlook.exe /stssync://URL

 outlook.exe /web://URL/filename

/sniff

Starts Outlook, forces a detection of new meeting requests in the Inbox, and then adds them to the calendar.

 outlook.exe /sniff

/t oftfilename

Opens the specified .oft file.

 outlook.exe /t OFTFileName.oft

/v vcffilename

Opens the specified .vcf file.

 outlook.exe /v VCFFileName.vcf

/vcal vcsfilename

Opens the specified .vcs file.

 outlook.exe /vcal VCSFileName.vcs

See ya!

More info:
Command-line switches for Outlook 2010

Ler o texto inteiro ►

How to Disable Outlook’s Junk E-mail Filter

Open the registry editor: go to Start > Run and type “regedit”, no quotes.

In Outlook 2007, set the following key (create the keys in the path if they do not exist *):
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook
DWORD: DisableAntiSpam
Change the value to 1 (Hex)

If you use Outlook 2010, the key is (create the keys in the path if they do not exist *):
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\outlook

Restart your computer once you have the key set.

* To create the key in case it doesn’t exit:
1. In the folder you want to create it, click Edit > New > DWORD (32-bit value)
2. Name the key “DisableAntiSpam”, no quotes
3. Double click the item and set the value to 1 and check Hexadecimal radio button. Click OK.

See ya!

Ler o texto inteiro ►

How to add/remove additional mailboxes in Outlook

How to add an additional mailbox in Outlook:

1. In Outlook 2010, Go to File > Account Settings > Account Settings...
• In Outlook 2007, Tools > Account Settings...
2. On Account Settings window, Select Default, then click Change...
3. On Change Account window, click More Settings...
4. On Microsoft Exchange window, go to Advanced tab and click Add...
5. On Add Mailbox window, type the mailbox name in Add mailbox field.
6. Click Ok, Ok, Next, Finish.

How to remove the additional mailbox:

1. In Outlook 2010, Go to File > Account Settings > Account Settings...
• In Outlook 2007, Tools > Account Settings...
2. On Account Settings window, Select Default, then click Change...
3. On Change Account window, click More Settings...
4. On Microsoft Exchange window, go to Advanced tab
5. If the mailbox is listed in Open these additional mailboxes, select it and click Remove
6. Click OK, Next, Finish

Ler o texto inteiro ►

The Delegates settings were not saved correctly. Cannot activate free/busy information

Got this error message today when trying to update some delegates settings:

---------------------------
Microsoft Office Outlook
---------------------------
The Delegates settings were not saved correctly. Cannot activate free/busy information.
---------------------------
OK
---------------------------

To fix the issue I needed to use MFCMAPI tool. Just follow below instructions and all should work fine:

1. Start the MfcMapi.exe
2. On MFCMAPI x86 Build window, click OK
3. Go to Session > Logon and Display Store Table
4. Choose the user profile (if the computer has more than one)
5. Double-click the Mailbox - username store
6. In the navigation pane, click Root Container.
7. In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.
8. In the navigation pane, expand Root Container, expand Top of Information Store, and then clickInbox.
9. In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.
10. Close MFCMAPI
11. Click Start, click Run, type outlook.exe /cleanfreebusy, and then press ENTER.

Ler o texto inteiro ►

Not able to add/remove delegates - Outlook 2007

Got this error message today, when trying to remove an user from delegates tab.

---------------------------
Microsoft Office Outlook
---------------------------
The Delegates settings were not saved correctly.  Cannot activate send-on-behalf-of list.
You do not have sufficient permission to perform this operation on this object.
---------------------------
OK  
---------------------------

I've found a solution in a Microsoft KB, which solved the problem quite easily. You just need to add a registry key, so with Outlook closed follow below steps

• Cick Start then Run and next type regedit, press Enter;
• Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Preferences;
• Click New on the Edit menu and select DWORD Value;
• Type IgnoreSOBError, press Enter. Right click the new key and click Modify;
• In Value Data type 1;
• Close Registry Editor and Reopen Outlook. You should be able to add/remove delegates from now on.

Ler o texto inteiro ►