- First you must enable the user for Enterprise Voice on Lync Server Control Panel:
- Start > Programs > Microsoft Lync Server 2010 > Lync Server Control Panel
- On Users tab, search for the username, double-click the user's record in the results pane
- On Telephony, select "Enterprise Voice"
- Click Commit
- Expand the menu, Tools > Call forwarding settings *
- Click Edit my delegate members
- Click Add…
- Find the user you want to grant delegate rights
- IF you want your delegates to receive calls on your behalf, check the box under Receive calls and select your preference on “Ring your delegates after this many seconds”. Otherwise, uncheck the box under Receive calls.
- Click Ok; Click Ok.
* If the user doesn’t have the option Call Forwarding Settings, restart the computer and try again.
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